Why Student Experience Matters
The Power of Exceptional Service
Discover how prioritizing student experience can drive engagement, student retention, and operational efficiency.
Innovative Solutions
Driving engagement with
technology
Enhance student engagement with virtual agents, chatbots, and personalization. These technologies streamline communication and create meaningful connections between the university and student body & faculty.
Student Retention
Boosting student retention
through insights
Leveraging conversational search and data driven tools, universities can identify student needs and engagement patterns to allow them to proactively strengthen retention.
Efficient Processes
Streamlined operations enable
student success
Optimizing document processing and data augmentation improves operations and efficiency. This allows universities to focus on student support leading to improved student outcomes.
Revolutionizing the Student Journey
Empowering Your Higher Ed Institution with Our Comprehensive Student Experience Suite
At GTS, we understand that exceptional student experiences influence student retention and improve the reputation of your higher ed institution. Our suite of contact center solutions is designed to meet a wide range of student experience needs, ensuring that every student interaction is efficient and effective. Explore our unique contact center solutions:
Our Partners
In collaboration with industry leaders like Genesys, Google, AWS, and Zoom, we bring you the forefront of technology and innovation for crafting outstanding student experiences.
Genesys
In partnership with Genesys, we deliver unparalleled student experience solutions, harnessing the power of cloud and AI for transformative student
journeys.
Amazon Web Services
Together with AWS, we provide robust, secure, and agile cloud infrastructure, enabling advanced and efficient student journey management.
Collaborating with Google, we leverage cutting-edge cloud technology and analytics to offer innovative and scalable student experience solutions.
Zoom
Partnering with Zoom to provide advanced communication solutions and smooth virtual collaboration.
Our Methodology Unveiled
A Step-by-Step Journey to Excellence in Student Experience
1
Assessment
Evaluating your current student journey experience strategies to identify opportunities for enhancement.
3
Optimization
Continuously refining processes for peak performance and student
satisfaction
2
Integration
Seamlessly integrating solutions that enhance your academic institution’s objectives.
4
Innovation
Implementing forward-thinking approaches to stay ahead in student experiences.
News
Insights and Innovations
Explore Our Rich Repository of Knowledge and Expertise
