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Enhance Digital Engagement with OmniAssist

OmniAssist  is a customer-facing bot widget that transforms user engagement across websites and intranets. It integrates seamlessly with Google Contact Center AI and Vertex AI to deliver intelligent, multilingual support. Fully customizable and easy to deploy, OmniAssist ensures your customers receive fast, efficient, and tailored support.

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OmniAssist Core Features

Customizable Design

​Tailor the bot’s look, feel, and functionality to match your brand.

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Video Chat & Screen Sharing:

​Enable video and screen sharing for enriched customer interactions.

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Multilingual Support

Automatic language translation enables global support with ease.​

 

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User Feedback

Gather valuable customer insights to improve service quality.

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Seamless Agent Escalation

Smooth transition to live agents for complex customer queries. 

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Transcript Generation

Automatic generation of interaction transcripts for analysis and records.

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Transform Customer Interactions with OmniAssist

OmniAssist is a fully customizable bot widget designed to enhance customer experiences on your website or intranet. Integrated with Google Contact Center AI and Vertex AI, it provides intelligent, multilingual support. Whether you're handling inquiries or offering real-time assistance, OmniAssist streamlines communication with seamless escalation to live agents.

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Key Objectives of OmniAssist

 Enhanced Engagement

​Empower customers with instant, personalized support.​

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Tailored Conversations

Provide unique conversational experiences based on user behavior.

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Effortless Escalation

Seamlessly escalate to live agents when required.

 

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Global Reach

Support customers in multiple languages with ease.

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Quick Deployment

Go live quickly with minimal setup time.

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Why Choose OmniAssist?

OmniAssist provides intelligent, digital-first engagement, offering tailored conversations and effortless live agent escalation.

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Rapid Deployment

Go live in minutes with easy integration. 

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Multilingual Support

Automatic translation for global customer interaction.

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Seamless Escalation

Effortlessly transfer to live agents when needed.

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Ready to Transform Your Customer Engagement?

OmniAssist provides seamless, intelligent, multilingual support—enhancing your digital presence and customer experience. Ready to get started?

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