Our Comprehensive Solutions for Every Business Need
Retail CX That Sells, Supports & Builds Loyalty
See how the 8x8 Platform for CX transforms retail interactions through AI-driven assistance, proactive messaging, unified communication, and secure cloud technology to increase conversions, satisfaction, and operational efficiency.
Learn how retailers can collect payments safely through voice, SMS, email, and automated IVR—reducing fraud risk, lowering handling times, and ensuring PCI DSS compliance.
A deep dive into the top retail communication challenges and how 8x8 solves them—from self-service and omnichannel routing to proactive messaging, staff scheduling, and risk management.
Improving Customer Loyalty in an Omnichannel World
An eBook that shows how retailers can increase loyalty with AI-powered personalization, omnichannel engagement, customer data insights, and proactive communication strategies.
A quick, actionable breakdown of how retailers can boost engagement using personalized promotions, automated updates, timely reminders, secure messaging, and data-driven offers to improve loyalty and repeat purchases.