CX Beyond Boundaries
Whether it’s omnichannel support, team collaboration, or programmable APIs,
the 8x8 platform-implemented by GTS-drives efficiency, intelligence, and impact.
For Contact Centers
Enhance agent performance with unified insights.
For IT & Operations
Simplify management with one secure cloud system
For Developers
Build fast with low-code APIs and AI-powered workflows.
CX strategy aligned to business and communication workflows
Omnichannel customer engagement across voice, chat, SMS, and video
Real-time analytics, reporting, and performance optimization
8x8 Contact Center and Unified Communications implementation
Deep integrations with CRMs, APIs, and enterprise systems
Secure, scalable cloud deployment with enterprise-grade reliability
Unified CX strategy with real execution.
This isn’t about adding another communication tool. GTS helps organizations operationalize 8x8 across voice, chat, and contact center - improving response times, reducing operational complexity, and delivering consistent customer experiences. We focus on measurable outcomes, not just platform deployment.
Why 8x8 + GTS
With GTS’s expertise and 8x8’s all-in-one cloud communication ecosystem, enterprises
Unified voice, messaging, and video under one platform.
Fortress-grade data protection and global compliance.
Flexible modules for every stage of growth.
AI-driven insights and automation that elevate every conversation.
GTS + 8x8
power leading organizations across:
Finance
Secure communication that keeps operations moving effortlessly.
Healthcare
Accelerate research and improve patient and clinician experiences.
Logistics
Real time coordination that streamlines every delivery.
Retail
Smarter customer engagement that boosts daily conversions.
Education
Unified learning environments built for modern classrooms.
Public Sector
Robust communication infrastructure that strengthens public services.
