Powering CX Without Boundaries
GTS x 8x8
When strategy meets innovation, customer experience transforms. Together, GTS and 8x8 deliver a unified communications and CPaaS platform that breaks silos, connects teams, and turns every interaction into an opportunity.
CX Beyond Boundaries
Whether it’s omnichannel support, team collaboration, or programmable APIs, the 8x8 platform—implemented by GTS—drives efficiency, intelligence, and impact.
For Contact Centers
Enhance agent performance with unified insights.
For IT & Operations
Simplify management with one secure cloud system
For Developers
Build fast with low-code APIs and AI-powered workflows.
Unified CX strategy with real execution.
This isn’t about adding another communication tool. GTS helps organizations operationalize 8x8 across voice, chat, and contact center — improving response times, reducing operational complexity, and delivering consistent customer experiences. We focus on measurable outcomes, not just platform deployment.
CX strategy aligned to business and communication workflows
8x8 Contact Center and Unified Communications implementation
Omnichannel customer engagement across voice, chat, SMS, and video
Deep integrations with CRMs, APIs, and enterprise systems
Real-time analytics, reporting, and performance optimization
Secure, scalable cloud deployment with enterprise-grade reliability
Revolutionizing CX with 8x8 and GTS
Discover how GTS, in partnership with 8x8, is transforming customer experience with a unified communications platform that enhances security, scalability, and AI-driven insights, empowering teams across industries to drive smarter, more efficient interactions.
Why 8x8 + GTS
With GTS’s expertise and 8x8’s all-in-one cloud communication ecosystem, enterprises
Unified voice, messaging, and video under one platform.
Flexible modules for every stage of growth.
Fortress-grade data protection and global compliance.
AI-driven insights and automation that elevate every conversation.
GTS + 8x8 power leading organizations across:
Finance: Secure communication that keeps operations moving effortlessly.
Healthcare: Reliable patient connectivity for faster critical response.
Logistics: Real time coordination that streamlines every delivery.
Retail: Smarter customer engagement that boosts daily conversions.
Education: Unified learning environments built for modern classrooms.
Public Sector: Robust communication infrastructure that strengthens public services.
Let’s reimagine your communications ecosystem.
GTS helps enterprises move from pilot to production — building AI agents, integrating systems, and delivering real outcomes with Google Cloud AI.