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Powering CX Without Boundaries  GTS x 8x8

When strategy meets innovation, customer experience transforms. Together, GTS and 8x8 deliver a unified communications and CPaaS platform that breaks silos, connects teams, and turns every interaction into an opportunity.

CX Beyond Boundaries

Whether it’s omnichannel support, team collaboration, or programmable APIs, the 8x8 platform—implemented by GTS—drives efficiency, intelligence, and impact.

For Contact Centers

Enhance agent performance with unified insights.

For IT & Operations

Simplify management with one secure cloud system

For Developers

Build fast with low-code APIs and AI-powered workflows.

Revolutionizing CX with 8x8 and GTS

Discover how GTS, in partnership with 8x8, is transforming customer experience with a unified communications platform that enhances security, scalability, and AI-driven insights, empowering teams across industries to drive smarter, more efficient interactions.

GTS + 8x8 power leading organizations across:

Finance: Secure communication that keeps operations moving effortlessly.

Healthcare: Reliable patient connectivity for faster critical response.

Logistics: Real time coordination that streamlines every delivery.

Retail: Smarter customer engagement that boosts daily conversions.

Education: Unified learning environments built for modern classrooms.

Public Sector: Robust communication infrastructure that strengthens public services.

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Customer Voices

“8x8 and GTS helped us unify all customer communication in one place—seamless, secure, and incredibly efficient.”

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— Regional Head of CX, Leading Fintech Company

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Why 8x8 + GTS

One Platform. Infinite Possibilities.

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With GTS’s CX expertise and 8x8’s all-in-one cloud communication ecosystem, enterprises

gain:

Simplicity

Unified voice, messaging, and video under one platform.

Scalability

Flexible modules for every stage of growth.

Security

Fortress-grade data protection and global compliance.

Smarter CX

AI-driven insights and automation that elevate every conversation.

People Walking

Let’s reimagine your communications ecosystem.

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